Politique d’expédition

Last Updated: September 5, 2026

At Steve’s 3D World, we take pride in carefully printing, preparing, and packaging every order. Because many of our products are 3D printed specifically for you, processing times may vary depending on the product and order volume.

Order Processing

Most orders are processed and prepared for shipping within 2–5 business days.

Custom, personalized, or larger orders may require additional processing time. If your order requires additional time, we will contact you with an updated estimate.

Please note that processing time is separate from shipping transit time.

Shipping

We currently ship orders across Canada and the United States.

Available shipping options and costs will be calculated and displayed at checkout based on your location, order size, and shipping method.

Once your order has been shipped, you will receive a shipping confirmation with tracking information when tracking is available.

Delivery Times

Estimated delivery times depend on your location and the shipping service selected at checkout.

Shipping times are estimates and are not guaranteed. Delays may occur due to weather, holidays, carrier disruptions, customs, or circumstances outside of our control.

Tracking

When a tracking number is available, it will be provided once your order has been shipped.

Please allow some time for the carrier's tracking information to update after your package has been accepted by the carrier.

Lost, Delayed, or Damaged Packages

Once an order has been handed over to the shipping carrier, delivery is the responsibility of the carrier. However, we will do our best to assist you if there is a problem with your shipment.

If your package appears to be lost or has not arrived within a reasonable timeframe, please contact us so we can help investigate the shipment.

If your package arrives damaged, please contact us as soon as possible and provide photos of the damaged package and product. We will work with you to determine the best solution.

Incorrect Shipping Address

Please make sure your shipping address is correct before completing your purchase.

If you provide an incorrect or incomplete address and the package is returned to us, additional shipping charges may apply to have the order shipped again.

If you notice an address mistake immediately after placing your order, contact us as soon as possible. We will do our best to correct it before the order ships.